Financial Services Representative
Appleton, WI 
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Posted 3 months ago
Position No Longer Available
Position No Longer Available
Job Description
POSITION:   Financial Services Representative
ANSWERS TO:   Billing Team Leader
SUPERVISORY RESPONSIBILITY:   None

POSITION DESCRIPTION:
Full-time FINANCIAL SERVICES position in a busy specialty medical practice.  This position works as a liaison to assist patients with payment of their accounts and coordinate all patient and insurance billings for the medical facility by performing duties such as:

ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE (BUT NOT LIMITED TO):
  • Communicate with patients about their accounts via verbal and written correspondence.
  • Prepare surgical estimates.
  • Set up payment plans with patients.
  • Process patient credit card payments.
  • Work with attorney offices for resolution of patient accounts.
  • Review monthly delinquency report.
  • Refer delinquent accounts to collection.
  • Review bankruptcy notices.
  • Call insurance companies.

SKILLS NEEDED:
  • Work well in a team environment.
  • Have basic knowledge of insurance plans (HMO, PPO, etc.) contracts, claims and payment processes.
  • Have excellent computer and telephone skills.
  • Have basic knowledge of medical office practices, terminology, and abbreviations.
  • Have excellent communication/customer service.   Must be able to clearly and precisely communicate with doctors, nurses, therapists, co-workers and patients.
  • Adhere to OSHA, HIPAA, and MEDICARE guidelines.

 

Special Notes/Instructions
Apply via JobsInAppleton.com or direct email with cover letter and resume to HR@newhands.net
Position No Longer Available
Job Summary
Start Date
as soon as qualified candidate is hired
Employment Term and Type
Regular, Full Time
Hours per Week
40
Work Hours (i.e. shift)
8am - 5pm, Monday - Friday
Salary and Benefits
Health and Wellness Insurance (health, vision, dental), Disability Insurance (short-term and long-term), Life Insurance, Paid Time Off (vacation, sick and holiday), 401K/Profit Sharing plan.
Required Education
High School or Equivalent
Required Experience
Open
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